Tome Robot vs. Loom
Loom is async video. Tome Robot is the knowledge base that wants to replace your wiki.
Loom (owned by Atlassian) is the best-in-class way to send a teammate a quick screen share. That's the job it does. Tome Robot takes the same recording surface and turns it into structured, searchable, self-maintaining articles — so your documentation gets better the more work you do, not the more videos you post.
When to pick which
- ✓You want a searchable KB, not a feed of 400 videos nobody rewatches.
- ✓Your software changes and you need drift detection to catch stale articles.
- ✓You want grounded Q&A with citations, not a full-text transcript search.
- ✓You care about a public help center on your own domain.
- •Your main use case is bug reports and design feedback, not documentation.
- •You already live in Atlassian (Jira, Confluence) and want tight integration.
- •You need 4K screen recording and rich video editing tooling.
- •A permanent video archive is the goal, not a structured KB.
Feature by feature
| Capability | Tome Robot | Loom |
|---|---|---|
| Primary output | Text articles with real screenshots, grounded in recordings. | Video messages with an auto-generated transcript. |
| Search | Semantic search + grounded Q&A over every recording and article. | Transcript search; no step-level grounding. |
| UI drift detection | Nightly checks flag articles when the live UI has changed. | Not offered — re-record the video. |
| Article maintenance | Auto-drafted updates from recent recordings when drift is detected. | Manual re-recording. |
| Public KB on your domain | Custom domain, brand kit, themed reader. | Shareable links; not a full KB host. |
| AI features | Included in Pro; grounded answers cite their source. | Bundled into Business + AI tier (around $20/user/mo). |
| Starting price | Free tier; Pro at $29/seat/mo. | Free tier (25-video lifetime cap); Business from ~$15/user/mo. |
| Ownership | Independent startup. | Owned by Atlassian. |
Different jobs to be done
Loom is the hallway replacement. You send a two-minute walkthrough, the other person watches, the knowledge transfer is done — and then that video sits in a feed, getting progressively wronger. Tome Robot is the documentation layer underneath. Every recording becomes a set of searchable articles with step-level citations. When your software changes, those articles get flagged and updated. The recording is an input, not the output.
You can actually use both
Plenty of teams use Loom for async messaging and Tome Robot for their knowledge base. The recordings you intentionally create for your KB flow through Tome Robot; the quick "here's what I saw" videos stay in Loom. Nothing stops you from doing both — and if you're already on Loom's AI tier, Tome Robot often replaces the most expensive parts of that bill.
Want a KB that writes itself — and keeps itself honest?
That's the part Loomdoesn't do.
Comparisons reflect publicly available information about Loom as of April 2026. Corrections welcome: hello@tomerobot.com.